DHL Express Canary Islands

Comprehensive source of information about DHL Canary Islands. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

DHL can be contacted at the following telephone numbers:

Within: 902122424
Outside: +34- 902122424

DHL Express - El Goro-Telde, Gran Canaria

DHL Express
Calle Jose Me Miralles Sall, 46
El Goro-Telde, Gran Canaria
35219

Opening Hours

Mon-Fri: 09:00-18:00
Sat: Closed
Sun: Closed
Holidays: Closed

DHL Express - Santa Cruz de Tenerife

DHL Express
Subida Principal al Mayorazgo
Parcela 34,Nave 1 Nivel Inferior
Santa Cruz de Tenerife
38108

Opening Hours

Mon-Fri: 09:00-18:00
Sat: Closed
Sun: Closed
Holidays: Closed

DHL Express Import Guidelines

Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Canary Islands.

Prohibited Commodities for the Canary Islands

Items violating Spanish trademarks and copyright laws are prohibited.
Antiques
Asbestos
Dangerous goods, haz. or comb. mats
Drugs: non-prescription
Furs
Gambling devices
Melatonin
Playing cards
Pornography
Precious metals & stones
Shark Cartilage

The following commodities are not acceptable for transport by DHL under any circumstances.
This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications.
Animals
Antiques (breakable and/or fragile)
Asbestos
Bullion
Currency
Firearms, parts thereof and ammunition
Furs
Hazardous or combustible materials (as defined in IATA Regulations)
Human remains, including ashes
Jewelry, precious metals and stones
Narcotics (illegal)
Property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried.

Shipping Commodities – What You Need to Know

Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

Document Commodities (Require only DHL Waybill)

Advertising brochures/pamphlets
Airline tickets, issued/validated
Annual reports
Booklets, brochures (non-adv.)
Business cards
Catalogues
Cheques, cashier (NI)
Credit cards (NI)
Deeds
Documents, general business
Invoices, not blank
Magazines, periodicals, journals
Manuals, technical
Manuscripts
Music, printed or manuscript
Newspapers
Pamphlets
Passports
Photographs
Photos as part of business reports
Price lists
Price tickets for garments
Shipping schedules
Visa applications

Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

Alcoholic beverages
Animal skins
Artwork inc.drawings/proofs/layouts
Blank forms
Blueprints
Books: hardbk/paperbk non-comm. use
Bunker oil sample (for analysis)
Calendars
Computer components & parts
Computer software
Cosmetics
Drugs: prescription
Fabrics & fabric samples
Films: 8mm, 16mm & 35mm
Films: promotional, training
Foodstuffs
Grain samples
Ivory
Jewellery, costume
Measuring apparatus
Medical/dental supplies & equipment
Microfiche & microfilm
Military equipment
Parts, machine & electronic
Personal effects
Plans/drawings-arch/indust/eng. pur
Plants
Seeds
Ship spares
Telecommunications equipment
Textile articles
Tobacco

All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.