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      DHL Express Puerto Rico

      Comprehensive source of information about DHL Puerto Rico. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

      DHL can be contacted at the following telephone numbers:

      • Within: 1-800-225-5345
      • Outside: +1-787-791-2222

      Contact DHL Global Forwarding on:

      • +1-787-769-5151
      • +1-787-999-3470

      DHL Express - Ponce

      DHL Express
      Mercadita Airport Cargo Area
      Suite 2
      Ponce
      PR
      00731

      Opening Hours

      • Mon-Fri: 09:00-17:00
      • Sat: Closed
      • Sun: Closed
      • Holidays: Closed

      DHL Express - San Juan

      DHL Express
      Caribbean Airport Center
      30 Central Sector Road
      San Juan
      PR
      00979

      Opening Hours

      • Mon-Fri: 09:00-17:00
      • Sat: Closed
      • Sun: Closed
      • Holidays: Closed

      DHL Express Import Guidelines

      Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Puerto Rico.

      Prohibited Commodities for Puerto Rico

      Used car spare parts,Used clothing and all items that contain mutilated maps of Peru.

      Asbestos
      Dangerous goods, haz. or comb. mats
      Ivory
      Pornography

      Shipping Commodities – What You Need to Know

      Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

      Document Commodities (Require only DHL Waybill)

      Advertising brochures/pamphlets
      Airline tickets, blank stock (NI)
      Airline tickets, issued/validated
      Annual reports
      Artwork inc.drawings/proofs/layouts
      Blueprints
      Booklets, brochures (non-adv.)
      Business cards
      Calendars
      Cash letters (NI)
      Catalogues
      Charts/graphs
      Cheques, cancelled (NI)
      Cheques, cashier (NI)
      Computer printouts
      Deeds
      Diaries
      Diplomatic mail
      Documents, general business
      Invoices, not blank
      Labels
      Magazines, periodicals, journals
      Manuals, technical
      Manuscripts
      Maps
      Microfiche & microfilm
      Money orders (NI)
      Music, printed or manuscript
      Negatives, including x-rays, films
      Newspapers
      Pamphlets
      Passports
      Photographs
      Photos as part of business reports
      Plans/drawings-arch/indust/eng. pur
      Price lists
      Publication not for public resale
      Ship manifest-computer generated
      Shipping schedules
      Slides
      Transparencies
      Visa applications

      Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

      Alcoholic beverages
      Coffee
      Coffee samples
      Cotton
      Cotton seed
      Drugs: prescription
      Foodstuffs
      Plant products
      Plants
      All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

       
       
       
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