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      DHL Express Vanuatu

      Comprehensive source of information about DHL Vanuatu. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

      DHL can be contacted at the following telephone numbers:

      • Within: + 678 27744
      • Outside: +678 7788727
      Fr8 Logistics
      1 Wharf Road
      Nambatu, Port Vila

      Customer Services and all queries: +678 27744
      Customs Clearance queries, Pick Up bookings and Collections: dhl@fr8.vu

      Operating Hours:
      Mon - Fri 07:30 - 17:00
      Sat 08:00 - 11:15

      DHL Express Import Guidelines

      Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Vanuatu.

      Prohibited Commodities for Vanuatu

      Antiques
      Asbestos
      Dangerous goods, haz. or comb. mats
      Furs
      Ivory
      Pornography
      Precious metals & stones

      Shipping Commodities – What You Need to Know

      Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

      Document Commodities (Require only DHL Waybill)

      Airline tickets, issued/validated
      Annual reports
      Blank forms
      Blueprints
      Books: hardbk/paperbk non-comm. use
      Charts/graphs
      Cheques, cashier (NI)
      Computer printouts
      Deeds
      Documents, general business
      Invoices, blank
      Invoices, not blank
      Magazines, periodicals, journals
      Manuals, technical
      Manuscripts
      Maps
      Microfiche & microfilm
      Money orders (NI)
      Music, printed or manuscript
      Negatives, including x-rays, films
      Newspapers
      Pamphlets
      Passports
      Photos as part of business reports
      Price lists
      Price tickets for garments
      Ship manifest-computer generated
      Shipping schedules
      Visa applications

      Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

      All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.

       
       
       
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