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      DHL Express Vanuatu

      Comprehensive source of information about DHL Vanuatu. Here you’ll find office addresses, shipping guidelines and restrictions, drop-off and collection points for DHL Express shipments, key local facts and more!

      DHL can be contacted at the following telephone numbers:

      • Within: + 678 27744
      • Outside: +678 7788727
      Fr8 Logistics
      1 Wharf Road
      Nambatu, Port Vila

      Customer Services and all queries: +678 27744
      Customs Clearance queries, Pick Up bookings and Collections: dhl@fr8.vu

      Operating Hours:
      Mon - Fri 07:30 - 17:00
      Sat 08:00 - 11:15

      DHL Express Import Guidelines

      Shipping guidelines, standard prohibitions and restrictions to consider when sending express shipments to Vanuatu.

      Prohibited Commodities for Vanuatu

      Dangerous goods, haz. or comb. mats
      Precious metals & stones

      Shipping Commodities – What You Need to Know

      Certain commodities are considered as “Non-Document” and need to be accompanied by an invoice and, in some cases, additional customs documentation. Other commodities are considered simply as a “Document” and only require a DHL Waybill to be completed. The following list explains what you need to do in order to ship various commodities.

      Document Commodities (Require only DHL Waybill)

      Airline tickets, issued/validated
      Annual reports
      Blank forms
      Books: hardbk/paperbk non-comm. use
      Cheques, cashier (NI)
      Computer printouts
      Documents, general business
      Invoices, blank
      Invoices, not blank
      Magazines, periodicals, journals
      Manuals, technical
      Microfiche & microfilm
      Money orders (NI)
      Music, printed or manuscript
      Negatives, including x-rays, films
      Photos as part of business reports
      Price lists
      Price tickets for garments
      Ship manifest-computer generated
      Shipping schedules
      Visa applications

      Commodities where you should contact your local Customer Service advisor to clarify shipping requirements

      All other commodities are Non-Document in nature and should be accompanied by a DHL Waybill and an Invoice.